Terms and Conditions

Last updated: 5 August 2025

Welcome to Outlett Bag. By accessing our website or placing an order, you agree to the Terms & Conditions outlined below. Please read them carefully.

If you have any questions, feel free to contact us at: info@outlettbag.com

1. About Us

Outlett Bag is an online retailer specialising in women’s bags.

Throughout these Terms, “we”, “our”, and “us” refer to Outlett Bag, while “you” refers to the customer or website user.

2. Use of Our Website

By using our website, you confirm that:

You are at least 18 years old
The information you provide is accurate and complete
You will not misuse the website or attempt to interfere with its security or functionality

We reserve the right to modify or discontinue any part of the website at any time.

3. Product Information

We aim to display all products as accurately as possible, including colours, textures, and sizes.

However, variations may occur due to screen settings or lighting.

All products are subject to availability.

4. Prices

All prices displayed on our website are in GBP (£) and include any applicable taxes.

We reserve the right to update prices at any time.

The price at checkout is the final price of your order.

5. Orders

When you place an order, you will receive an email confirming that we have received it.
This email does not constitute acceptance of your order.

Your order is accepted only when:

Payment is approved
The order has been processed
Your parcel is dispatched

We may refuse or cancel an order if:

The product is out of stock
Payment cannot be processed
We suspect fraudulent activity
The order violates these Terms

6. Payment

Payments are processed securely through trusted third-party providers (e.g., Stripe, PayPal).

We do not store your full card details.

7. Shipping & Delivery

We deliver to:

United Kingdom
Ireland

All orders include Royal Mail tracked delivery.

Full details can be found in our Delivery Information page.
Delivery times provided are estimates and not guaranteed.

8. Returns & Refunds

We accept returns under the conditions listed in our Returns & Refund Policy, which forms part of these Terms.

Products must be unused, in original condition, and returned within the allowed timeframe.

We cannot accept returns for:

Items damaged due to customer misuse
Items returned outside the return window
Items without original packaging

Refunds are processed only once items are received and inspected.

9. Intellectual Property

All content on our website — including text, logos, images, graphics, and product designs — is the property of Outlett Bag or its licensors.

You may not copy, reproduce, modify, or distribute any materials without written permission.

10. Promotions & Discount Codes

Promotional codes:

Must be applied at checkout
Cannot be combined unless specifically permitted
Cannot be applied to past purchases
May be withdrawn at any time

11. Limitation of Liability

We are not responsible for:

Losses caused by incorrect delivery information entered by the customer
Delays caused by Royal Mail or unforeseen circumstances
Indirect, incidental, or consequential losses
Misuse or improper handling of products after delivery

Our maximum liability is limited to the total amount paid for your order.

12. Privacy & Data Protection

Your privacy is important to us.

All personal data is handled according to our Privacy Policy, which complies with GDPR requirements.

13. Cookies

By using our website, you consent to the use of cookies in accordance with our Cookie Policy.

14. Changes to These Terms

We may update these Terms occasionally.

Any changes will be posted on this page with an updated “Last updated” date.

Continued use of the website after changes indicates acceptance.

15. Governing Law

These Terms & Conditions are governed by the laws of the United Kingdom.

Any disputes shall be resolved in UK courts.

16. Contact Us

For questions about these Terms, your order, or our policies, please contact: info@outlettbag.com