Delivery info

Welcome to Outlett Bag’s Delivery Information page.

We’re committed to ensuring that your order arrives safely, quickly, and beautifully packaged — every time.

Below you’ll find a clear and detailed overview of how we process, ship, and deliver your items across the United Kingdom and Ireland.

Shipping Destinations

Outlett Bag currently delivers to:

• United Kingdom (all regions)

• Ireland

We do not offer international shipping outside these areas at this time.

Delivery Services

All orders are shipped with Royal Mail, one of the UK’s most trusted and reliable couriers.

Every parcel includes full tracking, allowing you to follow your order from dispatch to doorstep.

Processing Times

We aim to dispatch all orders within:

• 1–2 working days

Processing times may be slightly longer during peak seasons (such as holidays and sale periods), but we always do our best to send your order as quickly as possible.

Delivery Times

United Kingdom

• Estimated delivery: 2–4 working days after dispatch

• Fully tracked delivery with Royal Mail

Ireland

• Estimated delivery: 3–5 working days after dispatch

• Fully tracked delivery with Royal Mail

Delivery times may vary due to postal traffic, weather conditions, or unexpected courier delays.

Shipping Costs

FREE Shipping

We offer FREE shipping on all orders over £59.

Standard Shipping

For orders under £59, the delivery cost will be clearly displayed at checkout before completing your order.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email containing your Royal Mail tracking number.

You can use this number to track your delivery at any time on the Royal Mail website.

If you do not receive your tracking information, please check your spam folder or contact us directly.

Missed Deliveries & Re-delivery

If you’re not home when delivery is attempted, Royal Mail may:

• Leave your parcel in a safe place

• Leave it with a neighbour

• Take it to your local Royal Mail delivery office for collection

You will receive a delivery attempt card or tracking update with instructions.

Lost, Delayed, or Damaged Parcels

If your parcel is delayed, appears lost, or arrives damaged, please contact us as soon as possible so we can help resolve the issue.

Thank You for Shopping with Outlett Bag

We truly appreciate your trust.

Every order means the world to us — and we make sure it arrives safely, beautifully packaged, and ready to enjoy.